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Frequently Asked Questions

No. We offer the flexibility of a month-to-month agreement. We also have a Day Program and Respite Care options to accommodate whatever scenario works best for you and your loved one.

Do I have to sign a long-term contract?

Our team members go above and beyond California’s basic training requirements so that our staff and our residents are set up for success. In order to maintain our CARF accreditation, each and every member of the Glen Park Senior Living team receives additional training, specific to Alzheimer’s and dementia care as well as thorough hands-on shadow training, and continuing education throughout their employment with quarterly in-services that help keep us up-to-date with best practices.

What kind of training do your employees have?

At Glen Park, we are dedicated to the well-being of our residents. Our Senior Living Team goes above and beyond to enhance their overall health by offering a wide range of engaging activities. From multi-sensory programs like Art Therapy and Music Therapy to memorable experiences like Memories in the Making and Guided Autobiography, we strive to stimulate both the physical and cognitive capacities of our residents. Our goal is to promote resident participation, physical activity, and independence for as long as possible.

In addition to our structured daily schedule, we organize various events such as park walks, outings, trips, live performances, and more! We believe in keeping our residents active, entertained, and connected. Stay in the loop by checking our calendar, following our social media pages, or subscribing to our monthly newsletter.

What types of activities do you offer?

Of course! We want Glen Park to feel like home, so whether that means bringing your own furniture, hanging pictures on the walls, or packing up your favorite plants, you always have the option to personalize your space. Alternatively, if the idea of moving seems overwhelming, rest assured, because our accommodations come completely furnished at no additional charge.

Can I bring my own furniture?

Yes! Glen Park has a medication management program in each of our communities, and medications are managed by a trained Medication Technician that will dispense all medications (over-the-counter + prescribed) through the Multi-Dose Bubble Pass Delivery System, which is a state of the art system that provides accuracy, ease of administration, and efficiency. All residents have the option to use our Preferred Pharmacy, that his highly recommended. Otherwise, if a resident would like to opt and continue to use an outside pharmacy, there is a small monthly fee for our Preferred Pharmacy to convert medications into our medication pass system. Our Preferred Pharmacy is willing to match most of the outside pharmacy prices, but if you want to double check, or if you have questions about specific medications, feel free to reach out.

Do you have a medication management program?

Prior to move-in, one of our team members conducts an in-person assessment to ensure that we understand your healthcare needs and can provide the highest level of care. This involves reviewing a recent physician's report outlining your current health status and a thorough review of your medical history. This ensures that we're familiar with your unique health profile and can tailor our services accordingly. 

Beyond the medical, we believe that a personalized approach to care is essential. We take the time to learn about your preferences and normal routines. This knowledge allows us to create an Individualized Care Plan (ICP) that not only meets your healthcare needs but also aligns with your lifestyle and preferences. 

Our commitment to your wellbeing doesn't end once the care plan is in place. We understand that your needs may change over time, and we're prepared to adapt accordingly. To ensure that you're receiving the most effective and appropriate care at all times, the ICP is regularly reviewed and updated to meet your evolving needs.

How is my level of care determined?

We must stress an important understanding for potential residents and their families - if an assisted living facility asserts that residents can remain indefinitely, even as their healthcare requirements increase, extreme caution should be exercised. It's possible the facility may not be properly equipped to address the escalating health needs of the resident through their lifetime, and they may be legally restricted from providing such services. At Glen Park, we provide several avenues for our residents to age in place, but each individual community has its own set of regulations that govern the level of services we can provide in an Assisted Living environment. If a resident's health needs advance beyond what is legally permissible, we pledge to aid the resident and their family to identify an alternative setting that can best accommodate the resident's evolving requirements. 

We always strive to deliver the highest quality of care to our residents, and occasionally, this implies transitioning them to a facility that can provide a higher level of care when needed. Our team is equipped to identify changes in health conditions and collaborates with families to chart out the most suitable direction forward. We appreciate how daunting decisions about long-term care can be, which is why we work to foster a supportive, understanding environment

Can a resident continue to live in Assisted Living when they need additional serviced and care?

We understand the importance of a family pet. Most Glen Park communities allow residents to have pets in their rooms. There is a one-time pet fee and an evaluation will be done prior to move-in to ensure that proper care for the pet is possible and/or in place. Be sure to check with the Glen Park community near you.

Can I bring my pet to the community?

Yes. Each of our communities has a Resident Council that meets monthly and provides community management with resident input about services, programs, suggestions, or concerns. We also encourage residents’ friends and family to provide feedback, because we believe that open communication allows us to continually improve our organization and the lives of those we serve.

Do residents have any voice in the communities?

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