1-855-GLENPARK

Glen Park Senior Living
Privacy Policy

Glen Park Senior Living, its affiliates, and related companies (collectively, “Glen Park”) are committed to safeguarding the privacy and security of the information you provide through this website and any websites under our operation and control (collectively, the “Site”). We maintain appropriate administrative, technical, and physical safeguards to protect your personal information.

Privacy Policy Updates

Please review this Privacy Policy carefully. Glen Park reserves the right to modify this Privacy Policy at any time. Any updates will be posted on the Site with a revised effective date. Changes become effective immediately upon posting.

By accessing or using the Site, you acknowledge and agree to the terms of this Privacy Policy.

If you have any questions regarding this policy or how your information is handled, please contact us at info@glenparkseniorliving.com

Special Notice to California Residents

Residents of the State of California may have additional rights regarding their personal information. For further details on how to exercise these rights, please refer to our California Privacy Policy.

Privacy Notice to California Residents: Consumer Rights Under the CCPA and CPRA

This supplemental notice applies to California residents (“you” or “consumer”) in accordance with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA).

Glen Park does not sell personal information.

Under these laws, you have the right to submit requests regarding personal information collected about you. You may request disclosure or deletion of your personal information up to twice within a 12-month period.

We will respond within 45 days of receiving a verifiable request. If additional time is required, we may extend the response period by an additional 45 days, with prior notice.

To protect your information, we may request verification details before processing your request.

Right to Request Disclosure

You have the right to request:

Categories of personal information collected about you
Specific pieces of personal information collected about you
Or both

Right to Correct Inaccurate Personal Information

If any personal information we maintain about you is inaccurate, you have the right to request correction.

Right to Limit Use of Sensitive Personal Information

You may request that Glen Park limit the use and disclosure of sensitive personal information to what is necessary to provide services or as otherwise permitted by law.

Sensitive personal information may include:

Social Security number, driver’s license, or passport number
Financial account details and access credentials
Precise geolocation
Racial or ethnic origin, religious or philosophical beliefs, or union membership
Contents of communications (when not directed to Glen Park)
Genetic data

Right to Opt-Out of Sharing

You have the right to request that we stop sharing your personal information for cross-context behavioral advertising. Glen Park does not share personal information for this purpose.

Right to Request Deletion

You may request that we delete personal information we have collected about you, subject to certain exceptions. We may retain information as necessary to:

Complete transactions or fulfill services
Maintain ongoing business relationships
Comply with legal obligations
Detect and prevent fraud or security incidents
Debug and repair system issues
Exercise legal rights or comply with applicable laws
Support internal operations aligned with your expectations

How to Submit a Request

You may submit a request using the following methods:

By contacting us via phone (toll-free number, if available)
By completing a request form on our website
By emailing info@glenparkseniorliving.com

You are not required to create an account to submit a request.

To verify your request, we may ask for:

Legal name
Email address
Phone number
Date of birth
Last four digits of Social Security number (if applicable)
Billing or mailing address

We may decline requests where permitted by law, including when the request is unverifiable or requires disproportionate effort relative to its impact.

Requests by an Authorized Agent

California residents may designate an authorized agent to submit requests on their behalf. The agent must provide written authorization, and the resident may be required to verify their identity directly with Glen Park.

We may deny requests from agents who cannot provide valid authorization, unless the agent holds a legally recognized power of attorney.

Non-Discrimination

Glen Park will not discriminate against you for exercising your rights under the CCPA or CPRA. This includes:

Denial of services
Charging different prices or rates
Providing a different level or quality of service

Categories of Information Collected

Glen Park collects categories of personal information necessary to provide services, respond to inquiries, coordinate care, and support communication with residents, families, and professional partners. A detailed breakdown of categories collected over the past 12 months is available upon request.

Categories of Information

Personal identifiers: full name and sensitive personal information such as Social Security number and driver’s license number, medical information

We retain data in our CRM system for a reasonably necessary period to achieve our purpose for the collection, unless specifically requested otherwise by you or in compliance with applicable legal requirements

Geolocation data (e.g. device location from usage of our devices)

Biometric information (e.g. from on-location COVID-19 temperature screening)

Audio or visual information

Inferences drawn from any of the above categories to create a profile or summary about a consumer’s preferences and/or characteristics

Source(s)

Directly from the consumer or prospective consumer; indirectly by interacting with agents acting on behalf of the consumer or prospective consumer

Directly from the consumer prospect, or agent acting on behalf of the consumer or prospect; indirectly from the consumer or prospect, e.g., through the use of cookies on the Site

Third-party web analytics services (such as those of Google Analytics)

By taking our residents’ vital signs, conducting periodic COVID-19 screening, and taking monthly weights in Memory Care facilities.

Incoming calls and voice messages SafelyYou (visual only)

Any of the above categories

Purpose(s)

To fulfill or meet the reason you provided the information. For example, if you provide your name and contact information on a voluntary submission form, we will use that personal information to respond to your inquiry; we use our residents’ medical information to provide them with appropriate care.

To facilitate providing services to our consumers and prospective consumers

To collect and analyze de-identified usage information through cookies and similar tools; engage in activities such as auditing, research, or reporting; and provide certain features to you.

To comply with residents’ family requests or doctor’s orders. We take monthly weights per Title 22 regulations.

We may record incoming phone calls and store voice messages through a third- party digital voice provider for quality assurance, training, communication, and security purposes. Fall management and detection

To create profiles or summaries about a consumers preferences and/or characteristics to improve communications and the personalization of services.

Retention Period and Reasoning

This data is stored securely in third- party locations in compliance with applicable legal requirements.

This data is stored securely in third- party locations in compliance with applicable legal requirements

This data is stored securely in third- party locations in compliance with applicable legal requirements and is used solely for analytical and statistical purposes. We do not use this information to personally identify individuals.

Disclosure of Personal Information to Third Parties

The following chart lists the categories of information that we have collected about our consumers over the last 12 months that we have shared with third parties. We do not sell your personal information.

Categories of Information

Non-sensitive personal information: Zip code, online identifier, internet protocol address, or other similar identifiers. (See SMS Communications section of this Privacy Policy for more details.)

Categories of Third Parties with Whom Information is Shared

Marketing partners

Purpose(s) for Sharing the Information

To improve our website, services, and products, through testing, research, analysis, and development. To analyze and enhance our marketing communications and strategies.

We Do Not Sell Your Personal Information

Glen Park Senior Living (“Glen Park”) does not sell your personal information. Any access to personal information by third parties is governed by written agreements that strictly limit use, disclosure, and processing in compliance with the CCPA, CPRA, and other applicable laws.

SMS consent and phone numbers are never shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes.

This Privacy Policy is effective as of March 18, 2026. Glen Park reserves the right to modify this policy at any time. Updates will be posted on this page, and if material changes are made, a summary will be provided at the beginning of the policy.

By accessing our website or continuing to use our services, you acknowledge and accept the terms outlined in this Privacy Policy.

If you have any questions, please contact us at:
info@glenparkseniorliving.com

+1 800•495•5005

Our Right to Change Privacy Policy

We may request personal information to better serve you—for example, when you inquire about our communities, schedule a tour, apply for employment, or request additional information.

Information collected may include:

Name
Address
Phone number
Email address
Other relevant details necessary to respond to your request

Providing this information is voluntary and not required to access most areas of the Site.

Glen Park does not request or require medical or health-related information through the Site. Please do not submit sensitive medical details, including conditions, treatments, or providers, through website forms.

If you choose to submit information through our “Contact Us” or similar forms, please note:

Information may be processed by authorized service providers (e.g., CRM or marketing platforms) solely to support communication and service delivery
Information is used only to respond to your inquiry or support business operations consistent with this Privacy Policy
Information will not be sold or used for unrelated purposes

SMS consent and phone numbers are never shared with third parties or affiliates under any circumstances.

Information Collection

By providing your phone number and opting in, you consent to receive SMS/text messages from Glen Park related to your inquiries, services, updates, or relevant notifications.

Standard message and data rates may apply
You may opt out at any time by replying STOP
For assistance, reply HELP
You may also contact us at info@glenparkseniorliving.com or [Insert Phone Number]

SMS consent and phone numbers are never shared with third parties or affiliates under any circumstances and are not used for marketing by third parties.

SMS Communications

Glen Park does not share SMS consent or phone numbers with third parties or affiliates under any circumstances, including for marketing.

If third-party service providers are engaged (e.g., to facilitate messaging or website operations):

They may access limited information only as necessary to perform services
They are contractually required to protect your data
They are prohibited from using, sharing, or retaining your information for any other purpose

Information Sharing with Third Parties and Affiliates

Glen Park affiliates do not have access to your phone number or SMS consent for marketing or unrelated purposes. All SMS-related communication remains solely between you and Glen Park.

Affiliates

We may use trusted third-party vendors to support the technical delivery of communications (including SMS). These providers:

May only use your information to deliver requested services
Are contractually restricted from retaining, sharing, or using your information beyond this purpose

Service Providers

We may collect and analyze aggregated, non-identifiable data to improve the performance and usability of our Site. This may include:

Number of visitors and page views
Traffic patterns and navigation behavior
Time spent on pages
Referral sources
Browser and device information

This data may be collected using server logs or third-party analytics tools. While it may be associated with an IP address during your visit, it is not linked to you as an identifiable individual or combined with personal information you provide.

Use of Information

We may use cookies to enhance your browsing experience and support analytics.

You may configure your browser to reject cookies; however, certain features of the Site may not function properly as a result. Please refer to your browser’s help settings for guidance.

Cookies

This Site is not intended for children. Glen Park does not knowingly collect personal information from children. Parents or guardians may use available tools to monitor or restrict access.

Children’s Privacy

This Privacy Policy is governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising under this policy shall be subject to the jurisdiction of the state and federal courts located in California.

If any provision of this policy is found to be invalid, the remaining provisions will remain in full force and effect.

Governing Law

Glen Park may update this Privacy Policy at any time. Changes will be posted on this page, and where appropriate, on the homepage or other relevant locations.

You are encouraged to review this policy periodically to remain informed of how your information is protected.

Modifications to This Privacy Policy

You may, at any time:

Revoke consent
Request to stop receiving communications
Request deletion or correction of your personal information

While we will make reasonable efforts to accommodate such requests, certain information may be retained as required by law, for legitimate business purposes, or as part of previously completed transactions.

If your information has already been shared with authorized service providers as described in this policy, we may not be able to retrieve or modify that information.

To submit a request or inquiry, please contact:

info@glenparkseniorliving.com
Glen Park Senior Living

1220 Mariposa St, Glendale, CA 91205, United States

Last Updated: March 20, 2026